Privacy Policy

Last Updated: [DATE – YYYY-MM-DD]

  1. INTRODUCTION

MotleyTraveler LLC (“we,” “us,” or “our”), operating MotleyTraveler.com, is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [motleytraveler.com] (the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

  1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect includes:

a. Personal Data:
Information You Provide Directly: This includes information you provide when you:
* Create an account (name, email address, password, travel preferences). Be specific here. Do you collect date of birth? Address? Phone number? Add those.
* Make a booking (name, address, email address, phone number, payment information, travel companions’ names, passport details, frequent flyer numbers, special needs/requests, dietary restrictions). Be extremely detailed about what you collect related to bookings.
* Contact us (name, email address, the content of your message).
* Sign up for our newsletter (email address).
* Participate in surveys or contests (information relevant to the survey or contest). Be specific.
* Leave comments or reviews (username, comment content).
Payment Information: If you make purchases through the Site, we collect information necessary to process your payments. This may include your credit card number, billing address, and security code. We use a third-party payment processor, [Name of Processor, e.g., Stripe, PayPal, etc. – YOU MUST FILL THIS IN], to handle payments. We do not store your full credit card information on our servers. You can review [Processor’s Name]’s privacy policy here: [Link to Processor’s Privacy Policy – YOU MUST INCLUDE THIS].
b. Derivative Data:
Automatically Collected Information: When you access the Site, we may automatically collect certain information about your device and usage, including:
* Your IP address
* Your browser type
* Your operating system
* Referring URLs (the website you came from)
* Pages you view on the Site
* Access times and dates
* Links you click on the Site
* Device identifiers (if accessing from a mobile device)
* Geolocation data (if you enable location services) Add this ONLY if you collect geolocation data. If you do, you MUST explain how you use this data (e.g., to provide location-based services or recommendations).
c. Cookies and Tracking Technologies:
* We and our third-party partners may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities on our Site and other websites. Cookies are small data files stored on your browser or device. We use cookies to:
* Remember your preferences and settings.
* Understand how you use our Site.
* Analyze website traffic and trends.
* Personalize your experience.
* Deliver targeted advertising.
* We use the following types of cookies:
Strictly Necessary Cookies: These cookies are essential for the Site to function properly. They enable you to navigate the Site and use its features.
Performance Cookies: These cookies collect information about how visitors use the Site, such as which pages are visited most often and if users get error messages. This information is used to improve the Site’s performance.
Functionality Cookies: These cookies allow the Site to remember choices you make (such as your username or language preference) and provide enhanced features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
* We use the following third-party cookies:
* Google Analytics: [Link to Google Analytics privacy policy and opt-out information].
* [Add any other third-party cookies, e.g., Facebook Pixel, advertising network cookies, etc., with links to their privacy policies and opt-out options. This is CRUCIAL.]
* You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking some cookies may affect your ability to use the Site. You can also manage your cookie preferences on our Site by [Explain how, e.g., clicking on the “Cookie Settings” link in the footer or a dedicated cookie consent banner. You MUST provide a way for users to manage their cookie preferences.].
d. Mobile Device Data (If applicable – remove if not relevant): If you access the Site from a mobile device, we may collect information such as your device model, operating system, mobile network information, and unique device identifiers.
e. Third-Party Data:
* We may receive information about you from third-party sources, such as:
* Social media platforms (if you connect your account or interact with our social media pages). Specify which platforms and what data.
* Travel partners (e.g., airlines, hotels, booking platforms) if you book travel through an affiliate link or integrated service. Be specific: Which partners? What data? Include links to their privacy policies.
* Advertising networks. Be specific: Which networks? What data? Include links to their privacy policies and opt-out options.

  1. HOW WE USE YOUR INFORMATION

We may use the information we collect about you for various purposes, including:

  • To provide, operate, maintain, and improve our Site and services.
  • To process your bookings and transactions, including communicating with you about your reservations and providing customer support.
  • To send you service-related emails, such as booking confirmations, itinerary changes, and important updates.
  • To respond to your inquiries, comments, and requests.
  • To send you newsletters, marketing emails, and other promotional materials about our services and those of our partners (you can opt-out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly).
  • To personalize your experience on the Site, such as by displaying content and offers tailored to your interests.
  • To analyze website usage and trends to understand how users interact with our Site and improve its functionality and content.
  • To detect, prevent, and address technical issues, security threats, and fraudulent activity.
  • To comply with applicable laws, regulations, and legal processes.
  • To enforce our terms and conditions and other agreements.
  • To display targeted advertising based on your browsing activity and interests (see Section 6).
  • To conduct research and analysis to improve our services and develop new features.
  1. DISCLOSURE OF YOUR INFORMATION

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and website analytics. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Travel Partners: To fulfill your bookings, we must share your information with airlines, hotels, car rental companies, tour operators, and other travel providers. Be specific: “For example, we share your name, contact details, passport information, and travel itinerary with the airline you book with.”
  • Business Partners: With your consent, we may share your information with business partners who offer products or services that may be of interest to you, such as travel insurance providers or travel gear retailers. You MUST provide a clear way for users to opt-in or opt-out of this sharing. A pre-checked box is generally NOT considered valid consent.
  • Advertising Partners: We may share your information with advertising partners to display targeted advertisements on our Site and other websites. This may involve sharing your browsing history, device information, and other data with advertising networks and platforms (see Section 6).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, government investigation, or to comply with legal obligations (e.g., reporting requirements).
  • Protection of Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others, including to prevent fraud or other illegal activity.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
  • With Your Consent: We may share your information with other third parties with your explicit consent.
    * Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for any purpose, including research, analytics, and marketing.
  1. DATA SECURITY

We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, access controls, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

  1. YOUR DATA RIGHTS AND CHOICES

Depending on your location and applicable laws (such as GDPR, CCPA/CPRA), you may have certain rights regarding your personal data:

*   **Access:** You have the right to request access to the personal data we hold about you and receive a copy of that data.
*   **Rectification:** You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
*   **Erasure (Right to be Forgotten):** You have the right to request that we erase your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, you withdraw your consent, or the processing is unlawful.
*   **Restriction of Processing:** You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or the processing is unlawful.
*   **Data Portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
*   **Objection to Processing:** You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes and processing based on legitimate interests.
*   **Withdraw Consent:** If we process your personal data based on your consent, you have the right to withdraw your consent at any time.  Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
*   **Do Not Sell or Share My Personal Information (CCPA/CPRA):** If you are a California resident, you have the right to opt-out of the "sale" or "sharing" of your personal information, as defined by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).  [**Include a clear and conspicuous "Do Not Sell or Share My Personal Information" link in your website footer and/or a dedicated privacy settings page. This is a MUST if you are subject to CCPA/CPRA.**]  You *must* explain what constitutes "selling" or "sharing" under the law.
*   **To exercise these rights, please contact us at [email protected].** We will respond to your request within [**Specify Timeframe - e.g., 30 days, 45 days, as required by law**] and in accordance with applicable law. We may need to verify your identity before processing your request.
  1. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites, such as travel providers, advertisers, or social media platforms. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

  1. CHILDREN’S PRIVACY

Our Site is not intended for children under the age of [Age – 13 or 16, depending on applicable law. 13 is the minimum under COPPA in the US.]. We do not knowingly collect personal information from children under [Age]. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will post any changes on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. If we make material changes to this Privacy Policy, we will notify you by email (if you have provided us with your email address) or by posting a prominent notice on our Site.

  1. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

MotleyTraveler LLC
[email protected] the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes and processing based on legitimate interests. * **Withdraw Consent:** If we process your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. * **Do Not Sell or Share My Personal Information (CCPA/CPRA):** If you are a California resident, you have the right to opt-out of the “sale” or “sharing” of your personal information, as defined by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). [**Include a clear and conspicuous “Do Not Sell or Share My Personal Information” link in your website footer and/or a dedicated privacy settings page. This is a MUST if you are subject to CCPA/CPRA.**] You *must* explain what constitutes “selling” or “sharing” under the law. * **To exercise these rights, please contact us at [email protected].** We will respond to your request within [**Specify Timeframe – e.g., 30 days, 45 days, as required by law**] and in accordance with applicable law. We may need to verify your identity before processing your request.

7. THIRD-PARTY WEBSITES Our Site may contain links to third-party websites, such as travel providers, advertisers, or social media platforms. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. CHILDREN’S PRIVACY Our Site is not intended for children under the age of [**Age – 13 or 16, depending on applicable law. 13 is the minimum under COPPA in the US.**]. We do not knowingly collect personal information from children under [Age]. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

9. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will post any changes on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. If we make material changes to this Privacy Policy, we will notify you by email (if you have provided us with your email address) or by posting a prominent notice on our Site. 10. CONTACT US If you have any questions about this Privacy Policy or our data practices, please contact us at: MotleyTraveler LLC [email protected]